Becoming a Retailer
Retailers throughout America are satisfying their customer’s search for all natural and healthy teas by offering teas from The East Indies Coffee & Tea Company. These products are specialty teas from around the world that are not commonly available, thus creating a distinctive niche for your business and repeat customers who return time after time.
Our retailers include specialty tea and coffee shops, natural food stores, spas, bookstores, and other quality retailers. Our wholesale prices are competitive and enable our retailers to offer a reasonable price to their customers and still make an excellent profit.
Retailer Account Request
If you are interested in becoming an East Indies Coffee & Tea Company retailer or interested in receiving a sample of our teas or coffee. Please complete the form below. In the comments section describe the type of business, and provide a guess at the volume of tea you hope to sell each month.
General Service Inquiries
If you have a question or concern, we’d be delighted to help. You can use our contact form to email us directly or call our offices toll free at 1-800-220-2326 M-F 9:00 – 5:00 EST.
Terms and Conditions
TERMS: COD or VISA/MC until approval of completed credit application. Upon credit approval, terms are Net 30 days from date of invoice.
MINIMUM: We only require the minimum order of 2 lbs. of tea (each tea is packed in 2 lbs. bags) and a 3 lbs. minimum order for coffee (each coffee is packed in 3 lbs. bags). There is no dollar amount required.
CLAIMS: All claims for damage or shortages must be reported immediately upon receipt of goods. No claims or returns will be accepted without the approval of an authorized East Indies Tea Company representative.
RETURNS: If there is a defect in any of our products, we will replace it or offer a refund. Due to recent events, we cannot accept returns once the heat-sealed bag has been broken. Refunds are not available because you do not like the flavor of the tea. It is strongly suggested that you sample all teas before purchase.
SPECIAL PREORDERS: We are pleased to order special or unusual items on a pre-order basis.
PRICE CHANGES: Prices are subject to change without notice. We are not responsible for misprints.